Work That Makes Sense: Operator-led Visuality

Operator-led Visuality

Shingo Award

List Price: Paperback $55.00
eBook $27.00
Pages: 236
Visual Devices, Charts & Images: over 500
Full Color

At last! A book that teaches how to go beyond 5S—to train, implement, coach, support, and sustain visual inventiveness on the operator-level. This is a must-read for all levels of the organization. Based on nearly 30 years in the field, author Galsworth provides value-add associates with a methodology and over 500 full-color actual visual solutions for converting their own work areas into visual workplaces.

The result? Visuality becomes the imbedded language of operational excellence—and the workplace speaks. Work That Makes Sense is addressed directly to the real experts of day-to-day work in your company—front-line associates—showing them what a visual workplace is, why it is important to their daily work, and how to create one. Bonus material spells out sixteen key tasks for leaders so they can pro-actively coach and support the conversion.

I’ve read a lot of lean books – most are high on rhetoric, and woefully short on real life examples. This book is just the opposite. It’s a fully developed system for designing and implementing [visuality]. Jason Stokes, VINE VOICE

Visual Workplace/Visual Thinking:

Creating Enterprise Excellence through the Technologies of the Visual Workplace

Shingo Award

List Price: Paperback $55.00
eBook $27.00
Pages: 224
Visual Devices, Charts & Images: over 200
Full Color

This Shingo Award winning book is written for executives, managers, supervisors, team leaders, and coaches, providing a robust discussion of visual principles and practices, based on 30 years of field work by Dr. Gwendolyn Galsworth.

As world-renowned author Richard Schonberger writes: “In this book Galsworth, the foremost visual workplace authority, raises the stature of visuality, hardens soft notions about it, and embeds it in structure and theory.” The goal of the book is to establish visual thinking as a foremost methodology for continuous improvement, and showhow to attain this by creating a workforce of visual thinkers. Includes over 200 full-color images and examples.

I am the Plant Manager of a parts fabrication plant and was absolutely stunned by the simplicity and brilliance of Dr. Galsworth’s definition of waste as “motion” – the seeking or sharing of information that takes a worker away from his/her value adding station. Many of the writings that I have read in my 15 years of lean experience have provided insight into implementation, but Dr. Galsworth’s definition of motion is a breakthrough in thinking as it re-defines or amplifies one of the basic concepts of the Toyota Production System. I see this waste in my plant every day, now I can see it differently and can do something about it.    Jeff Madsen, Toro/Minnesota

Smart Simple Design/Reloaded

Variety Effectiveness And The Cost Of Complexity


List Price: Paperback $28.00
eBook $18.00
Pages: 236
Graphics, Charts & Images: 103
Black & White

Marketplace globalization has not only triggered unprecedented levels of opportunity but also a level of complexity that can sink mature companies as well as startups—if you don’t learn how to make that variety effective.

Smart Simple Design/Reloaded provides a breakthrough solution: the variety effectiveness [process (VEP)—a systematic methodology for preventing or minimizing negative variation and maximizing customer selection, all at a least-cost sum. Whether the proliferation that plagues your enterprise is parts, products, services, SKUs, market offerings—or the names of those offerings—this book can lead you to your next generation of growth and profit.

I like this book—a lot. Among [hundreds of books] on lean and related topics, even today it is hard to find erudite treatments of product proliferation and variety effectiveness. Dr. Galsworth’s book is the rare, fine exception. You’ll like this book, too. Richard Schonberger, author, Let’s Fix It and many other titles



Visual Systems

Harnessing the Power of a Visual Workplace


List Price: $45.00
Pages: 352
Visual Devices, Charts & Images: over 120
Black & White

This landmark book provides the detail you need to understand, implement, and support the indispensable first step on your journey to visual workplace: 5S+1: Visual Order.

After seeing her clients repeatedly fail when trying to implement 5S/Japanese style, Dr. Galsworth spent 15 years creating a methodology for industrial organization that works in the West. That method is 5S+1, and the outcome is visual order—the visual where.

This is order you can see, order that functions—and order that is not only sustainable but also triggers dramatic levels of individual and team inventiveness. The result is a workplace that is populated by hundreds, even thousands, of visual devices and mini-systems that minimize or even eliminate motion—moving without working—and the information deficits that cause it.

Learn why visual order is so important and how to install it. Providing numerous case study examples, she spells out an implementation methodology that produces powerful bottom-line benefits, often with a 15%-30% increase in productivity.

With over 120 photographs of actual visual solutions, this is the book that Bruce Hamilton (former Chair of the Shingo Prize Board of Examiners) called “the best how-to book in the field today.”

This book provides the best overall coverage of the principles and practices of visual systems for the workplace available today. It includes very wise and practical guidelines for real world implementation. …. I have read this book 3 times, and plan to read it again soon. I gain new insights every time I read it. Don Bennett, From Amazon review

Visual Order DVD Training System

(with Spanish Subtitles)

New List Price: 10-DVD Set/$999.00
Used List Price: 10-DVD Set/$500.00
10 DVDs
8.5 Continuing Educational Hours

Considered by many the most comprehensive visual order DVD training series available, the ten DVDs in this set are based on Dr. Galsworth’s highly-acclaimed book, Visual Systems: Harnessing the Power of the Visual Workplace.Across these ten DVDs, you learn a complete process for launching, training, implementing, and sustaining powerful visual concepts, principles, tools and solutions in your company.

The focus is on 5S+1: Visual Order—the indispensable first step on every company’s journey to a fully-functioning visual workplace. Watch, listen, and learn as Dr. Galsworth shares a wealth of knowledge, know-how, stories, and tools in a highly engaging, self-paced manner. See over 500 actual visual solutions that help you and your team confidently and successfully implement visual order.

Learn how to apply the methodology that eliminates motion (corporate enemy #1) in your company—and the information deficits that trigger it. Use these unique DVDs to create and sustain a workforce of visual thinkers.

Listen to dozens of managers, directors, engineers, and operators share powerful insights and add rich detail about their own experiences with visual order in their companies. Join the many companies that say: “This is 5S on Steroids!!”

This DVD series comes with Spanish subtitles for your multi-lingual workforce.

We used this system and reduced $15 million of floor inventory in the first year—but even more important for us, we underwent a complete culture transformation that continues to spread and ignite new thinking from our operators and our supervisors. Then it went division-wide. Jim Mitchell, Director of Lean & Visual, Motorola, Sequin, Texas

visual-order Temporarily Unavailable 

The Visual Workplace/Visual Order Associate Handbook

Temporarily Unavailable!

List Price: Spiral-bound Paperback $25.00
Pages: 260
Visual Devices, Charts & Images: 230
Black & White
Companion Handbook for the above Visual Order DVD Training System

The Visual Systems/Visual Order Associate Handbook is full of Dr. Galsworth’s visual concepts, principles, models, definitions, and tools for implementing workplace visuality on the operator-level and our supercharged 5S approach: 5S+1: Visual Order. This handbook also provides you with over fifty hands-on exercises and hundreds of photographs of visual solutions, created by production associates.

Originally developed as the memory jogger and companion reference to our Visual Order DVD series (above), the Associate Handbook is a source of information and inspiration for all those wanting to become expert visual thinkers.