Gwendolyn Galsworth
President
Gwendolyn D. Galsworth, Ph.D., is an educator, implementer, and a researcher with more than 25 years in the field of Workplace Visuality. Considered by many a leading visual expert, Dr. Galsworth is the author of a number of books on organizational improvement and workplace visuality, including Visual Workplace/Visual Thinking, recipient of the Shingo Prize for Research.
Galsworth established Quality Methods International (QMI) in 1991 as a consulting, training and research firm, specializing in the Visual Workplace. For the next 15 years, she worked with companies to create and proof a series of methods and formulate them into a single, sustainable framework that have come to be known as the Technologies of the Visual Workplace.
In 2006, Galsworth formed the Visual-Lean® Institute, a QMI division where in-house and external training professionals could get trained and certified in these technologies and implement them in their own companies or for their own clients. Visual-Lean® Enterprise Press is QMI’s publishing arm.
A Shingo Prize and Malcolm Baldrige Examiner, Galsworth has helped companies all over the world to accelerate their rates of transformation, strengthen cultural alignments and achieve long-term, sustainable bottom-line outcomes. Her clients include Fortune 500 companies around the world.
Prior to forming QMI, Galsworth was head of training and development at Productivity Inc. where she worked closely with Dr. Ryuji Fukuda to adapt the CEDAC® method for western audiences–and with Dr. Shigeo Shingo to develop, among many things, a western-based Poka-Yoke method. Galsworth was also principal developer and implementer of Visual Factory, TEIAN (worker-led suggestion systems), and Hoshin Kanri/X-Type Matrix Planning (policy deployment).
Galsworth holds a Ph.D. in adult learning and statistics and has led American study missions to some of the world’s finest production facilities, including those in Japan. She is a frequent keynote speaker on visual systems, strategic leadership, and cultural conversions.
When not speaking at conferences or working with clients, she can be found hiking—or working on her next book.
Published Works by Dr. Galsworth
Books
- Visual Workplace-Visual Thinking: Creating Enterprise Excellence through the Technologies of the Visual Workplace (Visual-Lean Enterprise Press, 2005)
- Visual Systems: Harnessing the Power of a Visual Workplace (AMACOM, 1997)
- Visual Workplace/Visual Order DVD Video Training System (with Spanish option) (QMI, 1999).
- Visual Workplace/Visual Order Associate Handbook (QMI, 1999)
- Visual Workplace/Visual Order Instructor Guide (QMI, 1999)
- Smart Simple Design: Using Variety Effectiveness to Reduce Total Cost and Maximize Customer Selection (Omneo, 1994)
Articles
- The Visual Pharmaceutical Workplace, Pharma Magazine (January, 2006).
- The Value of Vision, Industrial Engineer (August, 2004).
- The Invasion of the Kaizen Blitzers, Target Magazine, Issue 11, (March-April, 1995).
Audio Interviews
- Dr. Galsworth, June 3, 2007, LeanBlog.com, Mark Graban