Our ScoreBoard (SB) Methodology is a robust, team-based improvement approach that lets teams solve chronic, complex, and costly quality, productivity, and design problems, develop new methods and procedures, and systematically identify, analyze, and eliminate barriers in the flow of work within and across departments.
The SB powerful process is practical, hands-on, and especially effective when a company faces cultural barriers to fact-finding and improvement. Silos between functions simply melt away.
Central to the ScoreBoard approach is the ScoreBoard Diagram—an interactive, cross-functional framework that gets the right people directly involved in identifying a rich layer of cause, out of which robust, sustainable solutions are derived. At its heart, your SB diagram uses metrics that drive—not metrics that monitor—to track the gap between what is supposed to happen and what does happen.