Many companies prefer to have their site assessment conducted at-a-distance, as described in the next section. This gives them the ability to see exactly what we see—the actual informational landscape speaking physically, unvarnished and without any so-called “diplomatic” overlays. From the vantage point of the visual workplace, a company’s performance environment becomes crystal clear snapshot of the information needs of your work content being met—or not. This is the heart of the assessment; everything else is an effect of that.
If you prefer, however, you can arrange for us to conduct our visual assessment onsite, in person, led by Dr. Gaslworth. This is a two-day process in which we incorporate a Visual Thinking Briefing and a Next Steps Planning Session. Click here to let us know of your interest.
Step 1: Model Overview
Your "At-A-Distance Visual Site Assessment" begins with an online scan of Dr. Galsworth’s 10-Doorway model. This is the logic framework we use to understand your company’s current level of visual competency, give it a value, and then recommend next steps. The importance of our 10-Doorway model is this: It treats workplace visuality comprehensively—not merely as an array of point solutions, visual devices or handy tools but as the system of thinking and application that produced them and will enable you to produce more. (You are read more about the ten doorways in her book, Visual Workplace/Visual Thinking).
The fact is: Visuality doesn’t merely impact performance. In its more advanced stages, visuality creates performance. Begin with this understanding in mind and you harvest huge bottom line and cultural benefits. Otherwise you can miss the opportunity entirely and just settle for an assortment of, well, point solutions…clever, handy but with no collective power to transform your business case. Visuality doesn’t happen in isolation. It happens as a system of thinking—we call it visual thinking.
Step 2: Your Assessment Response Template
With an understanding of the ten doorways under your belt, you now collect a wide assortment of photos of your visual applications in your performance landscape—your operations floor, laboratory, offices, shelving, cabinets, desks, bulletin boards. Anywhere where you share (or should share) vital workplace information. You then plug basic information about your company, along with the photos into the pre-made PowerPoint outline we send you called the “Assessment Response Template.” We provide you with very specific guidelines to help you send us your most accurate and your best!
Then you send the completed template back to us so we can understand your business case, operational results, improvement history—and your growth and stabilization goals. We will want to know your take on the new outcomes increased visuality will help you and your company achieve. All of this is built in to your use of the outline. The template shows us, quite clearly, your current level of visuality thinking and helps us see how going further in visuality will help you go further on journey to operational excellence.
Step 3: VTI Reflects & Assesses
Once we have your completed Assessment Response Template, we study it and contemplate its meaning. We assess, combing through the data and the photos. We may want to speak with your directly once or twice—and may ask you to send some additional photos. We look for linkages and we hunt down gaps.
Next we begin to gauge your current level of visuality, based on the 10-Doorway model. We look for your strengths as well as areas that, in our view, could be improved, sometimes greatly. And we map your next steps as we see them. Then we prepare to discuss our preliminary assessment findings with you and your team.
Step 4: Team Talk
In Step 4, we join you and your team online and walk you through our visual site assessment analysis. We share our response to what you sent in—what we see, what we deduce, and how we deduced it. It’s likely that we will ask you further questions to clarify and align—and to make sure we understand.
Step 4 is a conversation in which we seek to share what we see and sense. The entire exchange is recorded and becomes your assessment feedback report. We present our recommendations as part of this and make sure you understand the what and why.
Note 1: You decide who sits in on this Team Talk—your entire team or a selected few. Dr. Galsworth actively participates. Typically, the exchange lasts about two hours with one to two ten-minute breaks.
Note 2: The entire conversation and screens are recorded and provided to you for your future reference and use.
Step 5: Next Steps Planning
In a separate online follow-up session, we meet with you and your team to map out possible next steps. When we follow up with you during this session, we focus on helping you look for the ways that are right for you to move forward—maybe doing it on your own, and/or using our training materials as a base. Or getting our help, directly and specifically. Or something else. We assist you through this process so you are clear about your options.