WTMS Operator Modules: Clips

Watch the following clips to get an overview of what’s in each Operator module.

Operator Module 10: Inertia, Resistance and Visual Mini Systems

Module 10 begins with a hands-on experience so your teams learn more about the important difference between inertia and resistance—and how to handle both in themselves and in others.

Then the group studies visual mini-systems: clusters of visual devices that work together to promote a single performance outcome. They learn what they are, how they visually clarify and stabilize performance, and how to develop them. A key part of this is learning the difference between simple and multifunctional (multi) visual mini-systems. For this reason, the module is separated into two instructional sessions so your teams can develop and implement both types of mini-systems in their own work areas. In this way, they experience, firsthand, how mini-systems connect and align operational performance, remove struggle from day-to-day work, and build flow. The financial and cultural outcomes are remarkable.

“Exceptional, viewing the workplace through the eyes of value-add
associates—instructing, coaching, and guiding us through a visual conversion.”
Alice W. Lee
VP, Business Transformation, Beth Israel Deaconess Medical Center