Every week, Gwendolyn shares knowledge and know-how about workplace visuality on her show, Visual Workplace Radio. Concepts, principles, practices, case studies, anecdotes, and tools are just some of the topics. A new episode is added every week. Listen here or download. Learn about the technologies of the visual workplace and how and why they are such powerful partners on your journey to operational excellence. Let the workplace speak.
Ep 1. The Visual Workplace: Let the Workplace Speak
What is a visual workplace? Why is it important? And how does it produce remarkable bottom-line and cultural results on your journey to operational excellence?

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Listen as Gwendolyn Galsworth—visual workplace expert, practitioner, and author of seven books—answers these questions and explains why workplace visuality is the glue that holds all other improvement methods together. Learn how visuality strengthens lean yet remains its own distinct strategy. Understand the difference between visual devices that tell and those that imbed behavior. Hear how visuality creates cultural alignment by liberating information and, in the process, liberates the human will. Whether you work in a factory, bank, hospital, military depot or open-pit mine, tune in and build your knowledge and know-how of visual workplace technologies and the principles and practices that drive them. Join Gwendolyn on the first show in her new series with Voice America/Business and learn how to let the workplace speak.

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Ep 2. First Building Block of Visual Thinking: i-Driven
What is Visual Thinking? The ability of a person to recognize motion and the information deficits that cause it—and then to eliminate both through solutions that are visual.

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The result is a new companywide competency: people who know how to think visually—a workforce of visual thinkers. These thinkers see workplace problems in a new way and solve them using a set of principles called the Eight Building Blocks of Visual Thinking. Listen as host Gwendolyn Galsworth, visual system expert and award-winning author, introduces the first of these building blocks: i-driven. Listen as she explains how answering two i-Driven questions build visuality into the workplace. Join us and learn what those two questions are and how they engage all employees in creating visual devices. From operator to CEO, manager to planner, supervisor to engineer, this is the dynamic that makes visuality rich, relevant, robust, and sustainable—the key to an aligned and empowered work force. Let the workplace speak.

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Ep 3. Visual Thinkers Wanted: Building Blocks 2-5
How do you create a workforce of visual thinkers? What is the invisible enemy that visual thinking targets for destruction?

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How do you uncover the visible footprint this enemy leaves in its wake—the only means at your disposal for tracking down this profit-eating foe? Listen as your host and visual workplace expert, Gwendolyn Galsworth, continues her overview of the eight building blocks of visual thinking.  In her last episode, she presented the first building block: i-Driven. In this show she describes the next four: standards, six core questions, information deficits, and motion. As she does, Dr. Galsworth walks you through the logic of this new paradigm of thinking that forms the foundation of a fully-functioning, sustainable performance environment—and a spirited and engaged workforce. Whether yours is a factory, bank, hospital, office, military depot or open-pit mine, tune in and learn how to think visually and help others do the same! Let the workplace speak!

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Ep 4. Building Blocks 5, 6 and 7: Paulette Re-defines Her Value Field
Why do we say that visuality is a new system of thinking? What’s new about it?

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The answer is found in the eight elements that Gwendolyn   Galsworth, your host and visual workplace expert, calls the “Building Blocks of Visual Thinking.”  In the last two episodes of Visual Workplace Radio, you learned about the first five of those: I-driven, Standards, Six Core Questions, Information Deficits, and Motion. This week Dr. Galsworth shares the final three: the definition of Work, the Value Field, and Motion Metrics. Listen as she explains the telling difference between primary and secondary value fields and why you can be sure you are in motion whenever you are not in your primary one. Learn how and why your understanding of your true value field evolves overtime as you begin to better recognize the true nature of work. Hear how 17 colleagues in a semi-conductor company outside Boston simultaneously experienced this as they watched Paulette Benedictus do her work. Tune in/learn more.

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Ep. 5 Ten-Doorway Model: Key to Creating a Workforce of Visual Thinking
How do you create a workforce of visual thinkers? Why is that important? What does a work area function like BEFORE this happens?

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What is the impact of a pre-visual workplace? Join Dr. Gwendolyn Galsworth this week as she introduces her 10-Doorway Model for transforming the negative power of a workplace that does not speak into a self-ordering, self-explaining, self-improving company—a visual enterprise. The result is: every organizational level (from operator to CEO) develops a visual language of performance, adherence, and linkages. As Gwendolyn explains, these 10 Doorways allow the company to target its transformation, cultivating within each organization function a new mindset that enables us to solve problems permanently and sustainably. When we liberate information through visuality, we liberate the human will. Liberated information has the power to shift our identity from simply do-ers to contributors—visual thinkers and self-leaders of improvement. Tune in/learn more.

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Ep 6. Doorway 1: 5S-on-Steroids
Question: If 5S is so important, why do so many western companies fail at it?

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Answer: Listen to Visual Workplace Radio this week as host and visual expert, Gwendolyn Galsworth, shares her robust response as well as a rich cultural and technical explanation of how and why 5S works so well in Japan—but not in the West. Tune in as Dr. Galsworth starts to peel back the layers of concepts, principles, and practices of the first doorway in her 10-Doorway model for creating a workforce of visual thinkers. Doorway 1: owned by value-add associates who deploy the category of visual function she calls Work That Makes Sense (WTMS). Do not mistake this for mere industrial housekeeping or workplace organization. WTMS is more like 5S-on-Steroids! Listen as Gwendolyn starts to share the many innovations she designed to make the process work so well in the West. It will take several shows to tap into the richness of this doorway and what is possible. Hold on to your hats—and let the workplace speak!

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Ep 7. Doorway 1/5S continues: Western Gaps and Cottage Cheese plus Fruit
Have you been wildly successful in rallying hourly employees around the 5S goals of neat, clean, and orderly? Have you tried to motivate their commitment through compliance-based audits?

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Why not do as the host of Visual Workplace Radio and visual expert, Gwendolyn Galsworth, does instead focus your 5S on making the workplace visual. When you do, cleanup is about preparing the physical workplace to hold visual location information—the Visual Where. Go further she advises: Incorporate the term “visual” into the name of your process: Visual Factory, Visual Dock, Visual Quality. Or as Lockheed Martin did: 6S/Visual. Make juicy the sometimes-dry steps in 5S. Inspire visionary outcomes instead of only neat and clean. Incite thinking. Tune in this week and learn, for example, Galsworth’s plain but powerful way to join problem-solving with Shine/Scrub. Hear her tips on how to avoid the pitfalls of red-tagging while strengthening its vital center. Listen and learn. Let the workplace speak.

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Ep 8. S1: What’s the Big Deal? (Doorway 1 continues)
What is the big deal in S1 anyway? What is hard about getting rid of junk? Why do so many companies fail at S1? Why are so many value-add associates disappointed—just plain mad?

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Where and why does this well-intentioned company initiative go off the rails?  Listen as Gwendolyn Galsworth, your host and leading visual workplace expert, answers these questions and more. Learn the three premises for S1 success. Hear about the real meaning of S1 and why so much is at stake when so-called junk is removed in the name of 5S—and the territorial imperative kicks in. Understand why S1 is the stepping stone to an empowered work culture and to a new kind of improvement leadership. Hear how most companies, in their rush to clear out the clutter, miss golden opportunities to use S1 to re-frame, re-align, and re-invent the work culture. A case in point: Charley’s story and what happened to him and his table in the name of neat and clean. Tune in/Learn more. Let the workplace speak.

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Ep 9. Doorway 1: The First S is for Spirit
Companies dream about cultural transformation brought on by 5S. But it rarely occurs. In fact, quite the opposite: 5S can turn a growing culture into a dust heap at the very first step—getting rid of junk.

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Tune in to Visual Workplace Radio this week as Doorway 1 continues. Hear Gwendolyn Galsworth, your host and leading visual workplace expert, finish telling the story of Charley and his table—and the mistake made in the name of 5S neat and clean that Charley (and many others) never recovered from. Hear what really makes 5S a success. There’s an awful lot at stake. In the 5S reconfiguration Galsworth has developed over the past 30 years, she puts value-add associates front and center and lets them lead the change—a change in heart and in the physical workplace. She calls it “Work That Makes Sense,” a powerful, proven methodology to convert the HOW, WHAT, and WHO of letting operators get control of their corner of the world, visually. Listen/learn more. Let the workplace speak.

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Ep 10. The Visual Where: Doorway 1 concludes
What is the indispensable first step on your journey to a visual workplace?

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The Visual Where—the result on implementing borders, addresses, and (as applies) an ID labels for everything that casts a shadow. Operators who implement the Visual Where (5S) to their level of need often feel that the company is 90% through its journey to a fully-functioning visual workplace. Instead, fully-implemented, the Visual Where can only ever represent 15%-20% of the final outcome. In this week’s show, Gwendolyn Galsworth, your host and visual workplace expert, concludes her scan of Doorway-1: operator-led visuality. In it, she introduces the purpose, power, and function of borders. Then she walks you through the the basics of addresses and those small clusters of the visual where that she calls “visual mini-systems.” Tune in and learn more about the knowledge and know-how you need to inform and inspire value-add associates as they gain control over their corner of the world. Let the workplace speak.

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Ep 11. Your Success InfraStructure part 1
With so many powerful improvement methods available—including visuality, why do so many fail and fail early?

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First, companies have not put an improvement infrastructure in place prior to launch. There is no framework for success. Second, most companies don’t have a concrete means for tracking early victories and converting them into powerful next steps. This week on Visual Workplace Radio, your host and visual workplace expert, Gwendolyn Galsworth, shares the two sets of start-up requirements that companies need at the start of every improvement process (including visual conversions) in order to ensure intended outcomes happen and are long-term and sustainable. Listen and learn about the first four: 1) the Three Outcomes—the overriding goals of every transformation; 2) the importance of naming/knowing a Vision Place; and 3) importance of tracking bottom-line results; and 4) the meaning of great training materials. This is the first of a two-part series you won’t want to miss.

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