Work That Makes Sense
Operator-Led Visuality
How often have you hungered for a way for your value-add associates to get more involved in improvements, develop and apply critical thinking, and become spirited and engaged self-led contributors? Join the growing numbers of companies, world-wide, that have embraced true empowerment through the Work That Makes Sense process. Let the workplace speak through people—and by them too.
Work That Makes Sense (WTMS) is the title of Dr. Galsworth’s Shingo award-winning book and of her unique implementation system for operator-led visuality—a powerful process for getting and keeping value-add associates actively engaged in on-going visual improvement of their work areas.
Our clients consistently report that WTMS helped their operators achieve a documented 15% to 30% increase in productivity, and dramatic improvement in quality and on-time delivery. For them, WTMS is also the process of choice for culturally transforming the value-add level of their operations and turning line-employees into self-leaders.
Work That Makes Sense: Operator-Led Visuality Shingo PrizeThey agree with what Robert D. Miller, past director of The Shingo Prize, said of Gwendolyn’s approach: “Visuality doesn’t just support a lean work culture. Visuality creates it.”
THREE WAYS: Choose any of these three ways to bring the power of Work That Makes Sense to your company—or combine them:
ONE: Arrange for Dr. Galsworth to train your workforce in WTMS to ensure your financial and cultural results.
TWO: Arrange for Gwendolyn to train your in-house trainers so they can train and support WTMS in your organization.
- Our online WTMS System is narrated by Gwendolyn herself and is also available in narrated and written Spanish.
There is an interesting story behind each photo. Do come back soon and hear Dr. Galsworth’s narration.
There is an interesting story behind each photo. Do come back soon and hear Dr. Galsworth’s narration.
There is an interesting story behind each photo. Do come back soon and hear Dr. Galsworth’s narration.
There is an interesting story behind each photo. Do come back soon and hear Dr. Galsworth’s narration.
Whether taught by Dr. Galsworth or you, the heart of the WTMS System is 13 instructional modules that teach operators what a visual workplace is, why it’s important, and how operators can create a fully-functioning visual work area of their own, using WTMS principles, practices, methods, and tools.
Operator-led visuality is a system of thinking first, then a system of solutions.
Each module teaches principles, practices, and concepts, anchored in dozens and dozens of actual visual solutions, invented by operators.
- Our system contains over 1000 visual devices and visual mini-systems.
Paced across each module is a series of hands-on exercises to anchor the learning and ensure application. Plus each module concludes with an action assignment which value-add associates complete before the next module.
In addition to the operator-based modules, the WTMS System includes:
- WTMS Resource Folio: a treasure trove of hands-on exercises, hit lists, checklists, templates, protocols, articles, many customizable and all printable on demand—a total of 180 files.
- The WTMS Operator Manual and twelve full-color WTMS Instructional Wall Charts (re-produce on your own)
- Three special management modules for planning, preparing for, and supporting a successful WTMS process (more below).
The WTMS System sets the field standard for excellence and self-sufficiency in training and implementing workplace visuality for operators. Contact us
WTMS Content
Thirteen WTMS Operator Training Modules
- 1. The Basics of Workplace Visuality
- 2. The Building Blocks of Visual Thinking
- 3. Your Implementation Tool Box
- 4. Smart Placement: The Problem & What-Is Map
- 5. Smart Placement: The Logic & Could-Be Map
- 6. Smart Placement: Principles 1-7
- 7. Smart Placement: Principles 8-14
- 8. The Visual Where: Border
- 9. The Visual Where: Addresses & ID Labels
- 10a. Resistance & Inertia and Visual Mini-Systems
- 10b. Multi-Functional Mini-Systems
- 11a. Four Power Levels (Indicators + Signals)
- 11b. Four Power Levels (Controls + Guarantees)
Three WTMS Management Modules
- A. The Seven Start-Up requirements
- B. Getting Ready to Blitz
- C. Your Color-code System for Borders
“I’ve been a student of management for 30 years, read countless management books and gone to innumerable conferences. I have never found a better, more powerful system of transformation than Galsworth’s. She does that better than anybody.”
Brent R. Allen
VP/Operations
Lifetime Products
Salt Lake City
