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Home | Visual Thinking for Your Organization

Begin Your Journey to a Visual Workplace

Join the growing number of savvy individuals and companies that recognize the crucial importance of letting the workplace speak. Whether you work in a hospital, office, factory or an open-pit mine, your investment of time will create a transformation in your work culture and your bottom line.

Schedule a Visual Site Assessment

What is your current level of visual competency? How do you compare with other companies? How much further do you want to go? For what reason—and how? Our Visual Site Assessment process is a method for diagnosing the current level of visual workplace effectiveness in your company—and what going further means in terms of impact and resources: the what and the why. With a single phone call, you can arrange for us to assess your current level of visual competency in person or at-a-distance.

Image of Dr. Galsworth touring
					     a manufacturing site.
Image of Dr. Galsworth teaching at a U.S. Air Force base.

Book an On-Site Seminar

If you have attended one of our public seminars, whether through AME, your local MEP or the Shingo Institute, you already know that visuality is the mission-critical next step for your company. Even when others agree with you, you may still need to strengthen your alignment and support, which we call Phase 1. Book a Visual Thinking Seminar on-site and reach that crucial support level. This flagship session is informative, highly-interactive, and chocked full of actual visual workplace solutions. Let your team experience the power and relevancy of visuality.

Register for a Visual Workplace Webinar

Periodically throughout the year, Dr. Galsworth will conduct online sessions for the general public on the topic of visual workplace and visual management. This list is subject to change with or without notice. If you don’t see what you’re looking for, simply contact us and we’ll schedule one specifically for your group on a topic of your choosing. Just tell us what interests you and your company… we’re here to help!

Image of someone typing at a computer.
Image of reading glasses, a
					     tablet and

Read and Listen

Dr. Galsworth is author of seven books on workplace visuality. Start a book study with your team—or read on your own first. Not only can we recommend which books to purchase first, but what order they should be read in for maximum effectiveness. Also, check back with this page soon to choose from a multitude of Audio Master Classes designed to jump-start and deepen your understanding of the visual workplace.

It's Time for Your Company to Become
a Visual Workplace

What kind of results should you expect from your visual workplace investment? Expect a wide array of benefits. Many of them will surprise and delight you. And all of them will have measurable bottom-line impact that lasts. How are we so sure? Because visuality is, by definition, a gigantic adherence mechanism. Its purpose is to stabilize the gains you make so you can continue to build on them.

Actual Client Results


Increased Productivity


Increased Quality


Reduced Waiting


Reduced Storage


Reduced Floor Space


Reduced Walking


Reduced Handling

					photo of report by Graphic Products and Visual Thinking Inc

Graphic Products' 2017 guide "Visual Workplace—Visual Management"

Inside view of
					     report by Graphic Products and Visual Thinking Inc

This is a must-have guide for any company exploring visual management.  Written by Dr. Gwendolyn Galsworth, and edited by Graphic Products, this guide provides an authoritative perspective on the building-blocks and implementation methodologies leading to a visual conversion.

Embedded Performance: Operational Excellence Made Visual

Imagine that the details of your operations are captured—permanently—in an array of visual devices that ensures complete, timely and accurate execution. We call this embedded performance—and, thanks to visual solutions, it become part and parcel of the living landscape of your work.

Each visual solution shown here was created as part of one of our many client implementations.

Visuality in Action: Sears Case Study

When Sears Home Services launched operator-led visuality in Product Repair Services, the goal was to shave five minutes off of each home visit that 8,400 repair technicians made daily, nation-wide. The multiple of those five minutes would mean millions in additional revenues. The improvement focus was the repair truck which contained everything technicians need to make repairs. Technicians were entirely in charge of their work—the truck was not only their lifeline, to many it felt like their own private company. Sears was new to the power of visuality to embed, align, and drive. A year later, district revenues went up by $1.5 million and customer satisfaction (rated exclusively on Perfect 10 scores) went up 300 basis points. Reschedules and cancels went down by 28,000 customers—balanced perfectly with the influx of 28,000 new customers. The year Sears launched workplace visuality, the district was 47 in a field of 67. Two years later, it was number one—in the nation!* The methodology focus was operator-led visuality—Work That Makes Sense, launched in a low-performing district in California.

* excerpted from Dr. Galsworth’s book, Visual Thinking.