WTMS Operator Modules: Clips

Watch the following clips to get an overview of what’s in each Operator module.

Operator Module 2: The Building Blocks of Visual Thinking

In WTMS Module 2, your group learns about—and gets ready to apply—the eight elements or building blocks that are the foundation of visual thinking.

The first is I-driven, a core principle that recognizes that when workplace information is missing, individual performance suffers—and that adds up to collective trouble.

Galsworth then defines the remaining building blocks and anchors them with examples that teach and inspire: Standards, Six Core Questions, Information Deficits, Motion (moving without working), Work, Value Field, and Motion Metrics. These form a platform for creating powerful visual devices that minimize—or even eliminate—information deficits at work: missing answers. As a result, operators learn to dramatically reduce risk, struggle, and mistakes through visuality. The benefits go straight to the bottom line.

As with each WTMS Module, this session ends with an Action Assignment and an inspiring insight … food for thought.

“Exceptional, viewing the workplace through the eyes of value-add
associates—instructing, coaching, and guiding us through a visual conversion.”
Alice W. Lee
VP, Business Transformation, Beth Israel Deaconess Medical Center