WTMS Operator Modules: Clips
Watch the following clips to get an overview of what’s in each Operator module.
Now that operators have improved the current location of function in their area through Smart Placement principles, they are ready to “nail” those locations in place through the visual where. That process begins with borders, the focus of Module 8.
In it, associates learn what borders are, how they work, and why they are considered the single most important element in achieving visual order—order you can see/order that functions.
When operators commit to applying borders as a regular and required part of their visual conversion, they not only lay down the pattern of work but begin to learn and master a visual, visible vocabulary of performance. Borders embed and stabilize performance, even as they provide natural communication links within and between departments. Borders are fundamental to the flow and precision of work.
associates—instructing, coaching, and guiding us through a visual conversion.”
VP, Business Transformation, Beth Israel Deaconess Medical Center