Dr. Richard J. Schonberger, Lean Manufacturing Expert
"Dr. Galsworth is already established as the world’s premier advocate of visual systems and all that goes with it. She should be equally well known for 'Smart Simple Design/Reloaded' (an update of her 1994 book). The subject matter penetrates the core of manufacturing excellence, because getting product design right generates rippling benefits throughout the business — all the way to the customer. The book’s subtitle sums it up elegantly: 'Variety Effectiveness and the Cost of Complexity.'"